We take pride in our efficient shipping service, ensuring your order reaches you within 1-3 working days. Experience prompt delivery and enjoy your purchase sooner with our swift shipping commitment.

To return your product, you should mail your product to our specified address.

You will be responsible for paying for your shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you may vary.

If returning more expensive items, consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.

MODEL REPLACEMENT & RETURN
Free Replacement: Customers may reject a package due to significant shipping damage (functionally affecting use) or contact customer service within 14 days after receipt for missing or critically damaged parts or other quality-related issues. Photos and/or videos are required as evidence.

Definition of critically-damaged items: the main structure of the product is obviously deformed and affects its normal function in any form.

Not eligible for free replacement or refund:

Minor damage to outer packaging
Minor scratches or paint loss on the product
Damage to parts or wearing parts after excessive use
Damage after long-term or frequent use
Non-quality Issues Return

Original packaging: You can return the product within 14 days of receipt, provided it is new and unopened. Return shipping and a 10% depreciation fee will be deducted from your refund.

UK SHIPPING